Frequently Asked Questions

SHOWROOM

• WHAT ARE THE PAYMENT OPTIONS IN THE SHOWROOM?

  In our showroom, it is possible to pay with Bancontact, Maestro, Visa, Mastercard, Carte Bleue and cash (cash: max amount capped by Belgian legislation).

• DO I HAVE TO PAY ON COLLECTION?

  Yes, in order to offer you the best price, all our prices are calculated on the basis of prompt payment.

• HOW DO I BUY A GIFT VOUCHER?

  A gift voucher can simply be purchased in the showroom or on the website. You can choose the amount yourself. Fill in the necessary details and press 'Order'. You can send the voucher directly to the recipient or to yourself. Once the payment has been made, you will receive an e-mail with the digital gift voucher and the code after some time. The gift voucher can be used both on our website and in our showroom. You can also purchase a gift voucher in our showroom. A gift voucher is valid for 1 year.

• WHERE IS YOUR SHOWROOM AND WAREHOUSE LOCATED?

  We are located in Vichte (8570 Belgium) near the E17 (exit 4). There is a large car park.

• WHAT ARE YOUR OPENING HOURS?

  We are open from Monday to Thursday from 8.45am to 12.15pm and from 1pm to 5.15pm (Friday until 5.30pm). Closed in the week-end.
  Check out our Saturday morning openings HERE.